We help people fix their tech problems — and we want to help the whole world do it too.
SecureMeRey started with one person helping one customer at a time. Today we support thousands of people across the U.S. — and our long-term goal is simple: make reliable, honest tech support available to people everywhere, not just here.
One person, one problem, one fix — that's how it began
In 2014, Yogesh Sharma started SecureMeRey with a simple belief: people shouldn't have to fight with a call center to get their computer, phone, or network fixed. Every customer deserved a real person who would actually solve the problem.
That belief hasn't changed. Since then, we've personally helped more than 10,000 customers — untangling Windows and Microsoft Office problems, fixing Microsoft Edge issues, supporting every kind of Apple device, and solving the everyday headaches that come with computers, phones, and tablets.
We're a B2C company at heart. That means we're built to move at the speed of one person's problem — not a corporate contract — and we treat every customer, big or small, the same way.
Yogesh Sharma, Founder
"I started SecureMeRey because I believed good tech support shouldn't depend on which company you can afford or which queue you land in. We've now helped over ten thousand people one by one, and that's just the beginning — my goal is for anyone, anywhere in the world, to be able to reach us and get real help."
Our mission today, and our vision for tomorrow
Two simple ideas guide everything we do.
Help every customer personally
Right now, we serve customers across the United States with hands-on network security and tech support — one real person handling one real problem, every time, without long contracts or call-center scripts.
Bring that same help to people everywhere
Great tech support shouldn't stop at a border. Our long-term vision is to grow beyond the U.S. and make the same honest, one-on-one support available to people and small businesses around the world.
How getting help works
No complicated process. No forms to fill out ten times.
Reach out
Call our toll-free line or send us an email — tell us what's wrong in your own words.
We take a look
A real technician reviews the issue, usually within minutes, and explains what's going on in plain language.
Problem solved
We fix it remotely or walk you through it — most issues are resolved the same day.
The problems other support teams give up on
A decade of hands-on work across every platform our customers actually use.
What hasn't changed since 2014
The tools we use have changed a lot over ten years. These haven't.
People First
Every customer talks to a real technician — never a script, never a runaround.
Straight Talk
Clear explanations and honest pricing, with nothing buried in fine print.
Fast & Reliable
Most issues get resolved same-day, with an average response under 15 minutes.
Security-Minded
Every project, big or small, gets handled with the same security-first approach.
Mostly individuals and small businesses — today in the U.S., and beyond it over time
We do take on B2B work, but our team, pricing, and response times are built around direct, one-on-one customer support.
Everyday customers & households
Home networks, personal devices, small home offices — handled with the same care and urgency as any enterprise account, without the enterprise wait times or pricing.
Small & growing businesses
We support small business owners who want the same direct, real-person relationship they'd get as an individual customer — no long-term contracts required.
What you can count on when you call us
No confusing process, no overseas call centers, no surprises. Just straightforward help.
A real person answers
You'll talk to an actual technician who understands the problem — not an automated menu.
Plain English, no jargon
We explain what's wrong and what we're doing about it in terms that make sense.
One toll-free number
Save it once — 1-855-784-1235 — and use it for any issue, any time.
Fair, upfront pricing
You'll know what something costs before we start — no hidden fees added later.
Ready when you need us
Ten years of helping customers with exactly this kind of problem — call now or reach out and we'll take it from there.